Scope of Services

Facility Management

Essence Communities' approach to Facility Management involves overseeing and maintaining the property's physical assets, ensuring that the property is well-maintained, safe, and appealing to residents.

Key aspects of their Facility Management approach include


Managing routine and preventative maintenance schedules for the property, addressing repair and maintenance issues promptly, and coordinating with service providers and contractors as needed.


Ensuring the property is clean and presentable by implementing regular cleaning schedules and working with cleaning service providers to maintain high standards of cleanliness.


Providing a safe living environment for residents by implementing security measures such as access control systems, surveillance cameras, and on-call security services when required.


Ensuring that outdoor spaces and common areas are well-maintained and visually appealing by implementing landscaping plans and working with professional landscaping service providers.

Vendor and contractor management

Coordinating with vendors and contractors to ensure timely delivery of services, negotiating contracts, and evaluating their performance to ensure quality services are provided at a competitive cost.


Ensuring that the property and its facilities are compliant with applicable laws, regulations, and industry standards, including health and safety requirements.

Sustainability and energy efficiency

Implementing environmentally friendly practices, such as waste management and recycling programs, and monitoring energy usage to identify opportunities for improving energy efficiency and reducing environmental impact.

Budget management

Developing and managing facility-related budgets, monitoring expenses, and implementing cost-saving measures to optimise facility management costs without compromising service quality.

Essence Communities‘ property management scope of service aims to provide a comprehensive solution that focuses on creating a positive resident experience, maintaining a well-managed and attractive property, and maximizing investor returns.