Scope of Services

Property Management

Essence Communities' property management scope of service includes the following key aspects

Day-to-day operations

Overseeing the daily management of the property, handling rent collections, lease administration, and ensuring compliance with applicable regulations.

Tenant relations

Maintaining open communication with tenants, addressing their concerns, and resolving any issues that arise during their tenancy.


Implementing effective marketing and leasing strategies to attract potential residents, achieve high occupancy rates, and optimise rental income.

Community and resident engagement

Creating and implementing engagement plans tailored to the property’s demographics and local partnerships, organizing community events and activities, and fostering social interaction among residents.

Staff training and development

Investing in the training and development of property management staff to ensure they have the necessary skills and knowledge to deliver exceptional customer service and adhere to best practices in property management.

Technology integration

Utilizing a multi-platform, integrated system for property management, leasing, marketing, finance, and human resources to ensure seamless operations and a positive resident experience.

Performance evaluation and improvement

Continuously assessing property performance, identifying opportunities for improvement, and advising on potential capital expenditure projects to enhance property value and maximize investor returns.

Essence Communities‘ property management scope of service aims to provide a comprehensive solution that focuses on creating a positive resident experience, maintaining a well-managed and attractive property, and maximizing investor returns.